Referral Received
A referral enters CareHub and intake begins right away — no waiting for a provider to call back.
Matched & Scheduled
The worker is matched to an appropriate clinician by clinical need and availability, then scheduled.
Evaluation
A specialized behavioral-health evaluation is completed with workers’ compensation context in mind.
Treatment
Coordinated, goal-oriented treatment is delivered via secure telehealth and adjusted as needed.
Therapeutic Activities
Between sessions, the worker completes therapeutic activities from the CareHub activity library — designed to reinforce treatment, with progress tracked from goals to real outcomes.
Documentation
Structured workflows produce consistent, defensible clinical documentation throughout care.
Work Status
Functional status and return-to-work considerations are communicated clearly and on time.
Claims Communication
Updates flow between clinicians, the worker, and claims professionals so everyone stays aligned.
Outcomes & Return to Function
Progress and goals are monitored toward recovery and a safe return to function.
What CareHub coordinates so no one else has to
Scheduling & follow-up
Appointments, reminders, and continuity are managed so care keeps moving.
Communication routing
The right updates reach the right people through one connected channel.
Between-session engagement
Therapeutic activities keep recovery moving between visits, with progress tracked to goals.
Documentation consistency
Structured templates keep records complete and defensible across providers.
Progress monitoring
Goals and outcomes are tracked and surfaced to the stakeholders who need them.
One coordinated system, so your team never has to chase the pieces.