CareHub Therapy ("CareHub," "we," "us") delivers behavioral-health services and supporting technology as one coordinated solution for the workers' compensation market. This Privacy Policy applies to this website and the services we provide to organizations, clinicians, and the individuals in their care. Where we handle protected health information, we do so under the additional protections described in Section 3.
Information We Collect
We collect information you provide directly to us and information generated as you use our services. Depending on your role, this may include:
Protected health information is collected and handled through secured channels and under the safeguards described in Section 3 — not through general website forms.
How We Use Your Information
We use the information we collect to operate CareHub Therapy as one coordinated solution. This includes to:
HIPAA & Protected Health Information
CareHub Therapy is designed to handle protected health information (PHI) in line with applicable healthcare privacy requirements, including HIPAA where it applies. We maintain administrative, physical, and technical safeguards appropriate to behavioral-health and claims workflows, and we enter into Business Associate Agreements with covered entities as required.
CareHub Intelligence™ supports — and does not replace — clinical judgment. Access to PHI is limited to what is necessary to deliver and coordinate care.
Data Security
We apply layered, industry-standard security practices designed to protect information in transit and at rest, including:
No method of transmission or storage is completely secure, but we work continually to protect your information and improve our safeguards.
How We Share Information
We do not sell your personal information. We share information only as needed to deliver our coordinated services and as permitted or required by law, for example:
Your Rights & Choices
Depending on your location and role, you may have rights regarding your information, including the ability to:
To exercise any of these rights, contact us through the link below. We may need to verify your identity before acting on a request, and some information may be retained as required by law or our agreements.
Cookies & Analytics
Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect how parts of the site work.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.
Questions about this policy?
If you have questions about how CareHub Therapy handles your information, or you'd like to exercise any of the rights described above, reach out through our contact page and we'll route your request to the right team.
Contact CareHubThis Privacy Policy is provided for general informational purposes and may be updated from time to time. Specific contractual, licensing, and state-required disclosures are addressed in our service agreements and related notices.