Data Security

CareHub implements enterprise-grade security measures to protect your sensitive data and maintain the trust of your clients and patients.

End-to-End Encryption

AES-256 encryption for all data at rest and TLS 1.3 for data in transit, ensuring maximum protection.

Multi-Factor Authentication

Required MFA for all user accounts with support for TOTP, SMS, and biometric authentication methods.

Continuous Monitoring

24/7 security monitoring with AI-powered threat detection and automated incident response.

Secure Infrastructure

SOC 2 Type II certified cloud infrastructure with redundancy and disaster recovery capabilities.

Access Controls

Role-based access controls with principle of least privilege and regular access reviews.

Incident Response

Comprehensive incident response plan with defined procedures for security events and breaches.

Our Security Architecture
Data Encryption

All data is protected using industry-standard encryption methods:

  • AES-256 encryption for data at rest using AWS KMS or Azure Key Vault

  • TLS 1.3 encryption for all data in transit

  • Database-level encryption with separate key management

  • Encrypted backups with geographically distributed storage

  • Perfect Forward Secrecy for all communications

Infrastructure Security

Our cloud infrastructure is built on security-first principles:

  • SOC 2 Type II certified cloud providers (AWS/Azure)

  • Network segmentation and micro-segmentation

  • DDoS protection and Web Application Firewall (WAF)

  • Intrusion detection and prevention systems

  • Regular vulnerability scanning and penetration testing

  • Automated security patching and updates

Access Management

Comprehensive access controls protect against unauthorized access:

  • Role-based access control (RBAC) with fine-grained permissions

  • Multi-factor authentication required for all accounts

  • Single Sign-On (SSO) integration with enterprise identity providers

  • Regular access reviews and deprovisioning procedures

  • Session management with automatic timeouts

  • Privileged access management for administrative functions

Monitoring & Incident Response

We maintain 24/7 security monitoring with rapid incident response:

  • Security Information and Event Management (SIEM) system

  • AI-powered threat detection and behavioral analysis

  • Automated incident response and escalation procedures

  • Comprehensive audit logging and log retention

  • Regular security metrics reporting and analysis

  • Coordination with law enforcement and regulatory bodies as needed

Compliance & Certifications

CareHub maintains industry-standard certifications and compliance:

  • HIPAA Business Associate Agreement compliance

  • SOC 2 Type II certification (annual audits)

  • ISO 27001 security management standards

  • FERPA compliance for educational institutions

  • State-specific data protection law compliance

  • Regular third-party security assessments

Employee Security

Our team follows strict security protocols:

  • Background checks for all employees with data access

  • Regular security awareness training and certification

  • Signed confidentiality and security agreements

  • Secure development lifecycle (SDLC) practices

  • Code review and security testing requirements

  • Principle of least privilege for all system access

Reporting Security Issues

If you discover a security vulnerability or have security concerns, please contact our security team immediately:
Email: security@carehub.com
Phone: (555) 123-4567 (24/7 security hotline)
We maintain responsible disclosure practices and will respond promptly to all security reports.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.