System Status

Real-time status of CareHub services and infrastructure. We're committed to transparency and keeping you informed about any service disruptions.

All Systems Operational

Last updated: 2024-03-28 14:32 EST

Service Status

CareHub Web Application

Main therapy practice management platform

Operational

99.98% uptime

CareHub Web Application

Main therapy practice management platform

Operational

99.98% uptime

CareHub Web Application

Main therapy practice management platform

Operational

99.98% uptime

AI Processing Services

AI-powered insights and recommendations

Operational

99.98% uptime

AI Processing Services

AI-powered insights and recommendations

Operational

99.98% uptime

AI Processing Services

AI-powered insights and recommendations

Operational

99.98% uptime

Authentication & Security

User login and security systems

Operational

99.98% uptime

Authentication & Security

User login and security systems

Operational

99.98% uptime

Authentication & Security

User login and security systems

Operational

99.98% uptime

File Storage & Backup

Document storage and backup services

Operational

99.98% uptime

File Storage & Backup

Document storage and backup services

Operational

99.98% uptime

File Storage & Backup

Document storage and backup services

Operational

99.98% uptime

Payment Processing

Billing and payment systems

Operational

99.98% uptime

Payment Processing

Billing and payment systems

Operational

99.98% uptime

Payment Processing

Billing and payment systems

Operational

99.98% uptime

API Services

Third-party integrations and API access

Operational

99.98% uptime

API Services

Third-party integrations and API access

Operational

99.98% uptime

API Services

Third-party integrations and API access

Operational

99.98% uptime

Mobile Applications

iOS and Android mobile apps

Operational

99.98% uptime

Mobile Applications

iOS and Android mobile apps

Operational

99.98% uptime

Mobile Applications

iOS and Android mobile apps

Operational

99.98% uptime

Email & Notifications

Email delivery and push notifications

Operational

99.98% uptime

Email & Notifications

Email delivery and push notifications

Operational

99.98% uptime

Email & Notifications

Email delivery and push notifications

Operational

99.98% uptime

Recent Incidents

Scheduled Maintenance - Database Optimization

March 25, 2024

2:00 AM - 4:00 AM EST

Completed

Routine database maintenance to improve performance. No user impact expected.

Updates:

4:00 AM

Downloadable resources

2:00 AM

Downloadable resources

Minor Delay in AI Processing

March 20, 2024

10:15 AM - 10:45 AM EST

resolved

Slight delay in AI recommendation generation due to increased processing load.

Updates:

10:45 AM

AI processing delays resolved. Normal service restored.

10:30 AM

Additional processing capacity deployed. Delays decreasing.

10:15 AM

Investigating reports of AI processing delays.

Scheduled Maintenance

Security Infrastructure Upgrade

April 5, 2024

1:00 AM - 3:00 AM EST

No expected downtime

Lat’s Talk

Stay Informed

Subscribe to status updates and get notified about incidents, maintenance, and service improvements.

Lat’s Talk

Stay Informed

Subscribe to status updates and get notified about incidents, maintenance, and service improvements.

Lat’s Talk

Stay Informed

Subscribe to status updates and get notified about incidents, maintenance, and service improvements.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.

AI-powered software empowering school counselors and therapists to focus on care—not paperwork—by improving outcomes and reducing administrative tasks

© 2025 CareHub. All rights reserved. HIPAA compliant therapy practice management.